GENERAL TERMS AND CONDITIONS OF BUSINESS

1. SCOPE

The following terms and conditions apply to all orders placed via our online shop by consumers and businesses.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor independent professional. An entrepreneur is a natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they will only become part of the contract if we have expressly agreed to them.

2. CONTRACTUAL PARTIES, CONCLUSION OF CONTRACT, CORRECTION OPTIONS

The purchase contract is concluded with 911er Werkstattbedarf MZ.

By placing the products in our online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive a confirmation email.

3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE

The language(s) available for the conclusion of the contract: German

We save the contract text and send you the order details and our General Terms and Conditions in text form. For security reasons, the contract text is no longer accessible online.

4. DELIVERY CONDITIONS

Shipping costs are added to the stated product prices. You can find more information about shipping costs in the individual offers.

You generally have the option of picking up your order at 911er Werkstattbedarf, Lennebergstrasse 1 (in the courtyard of the AVIA petrol station, 55124 Mainz, Germany) during the following business hours: daily between 11:00 a.m. and 2:30 p.m.

We do not deliver to packing stations.

5. PAYMENT

In our shop you can generally use the following payment methods:

PAYPAL

To pay the invoice amount via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment order. The payment transaction will be processed by PayPal after the goods have been shipped. Further information will be provided during the ordering process.

PAYMENT PROCESSING THROUGH PAYPAL SERVICES

In cooperation with the payment service PayPal, we offer you various payment methods as PayPal Services. You do not need to be registered with PayPal to pay the invoice amount. Depending on the selected payment method, you may be redirected to the PayPal website and the selected payment service after placing your order:
Credit card: During the ordering process, you provide your credit card information. The payment transaction will be processed by your credit card company, and your card will be charged, immediately after the payment order has been confirmed and you have been verified as the legitimate cardholder.
Giropay: On the PayPal website, you can enter your payment details and confirm PayPal's use of your data. You will then be redirected to the website of paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main ("Giropay"). To pay the invoice amount via Giropay, you must have a bank account activated for online banking, verify your identity, and confirm the payment order. Your account will be debited immediately after you place your order.
Direct debit: On the PayPal website, you can enter your payment details, confirm PayPal's use of your data, and confirm the payment order to PayPal. By confirming the payment order, you grant PayPal a direct debit mandate. PayPal will inform you of the date your account will be debited (so-called prenotification). Upon submitting the direct debit mandate immediately after confirming the payment order, PayPal will request its bank to initiate the payment transaction. The payment transaction will be processed, and your account will be debited.
Sofort by Klarna: On the PayPal website, you can enter your payment details and confirm PayPal's use of your data. You will then be redirected to the website of the online provider Sofort GmbH, Theresienhöhe 12, 80339 Munich ("Sofort"). To pay the invoice amount via Sofort, you must have a bank account activated for online banking, verify your identity, and confirm the payment order. Your account will be debited immediately after you place your order.
You will receive further information during the ordering process.

6. RIGHT OF WITHDRAWAL

You have the statutory right of withdrawal as described in the cancellation policy.

7. RESERVATION OF TITLE

The goods remain our property until full payment has been made.
The following additionally applies to entrepreneurs: We retain title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; you assign to us in advance all claims arising from this resale – regardless of whether the reserved goods are combined or mixed with a new item – in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims; however, we may also collect claims ourselves if you fail to meet your payment obligations. We will release the securities to which we are entitled at your request to the extent that the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.

8. WARRANTY AND GUARANTEES

The statutory warranty for defects applies. Information on any applicable additional warranties and their exact terms and conditions can be found with the product and on special information pages in the online shop.

9. LIABILITY

We are always liable without limitation for claims based on damages caused by us, our legal representatives or vicarious agents

• in case of injury to life, body or health,
• in the event of intentional or grossly negligent breach of duty,
• in the case of guarantee promises, if agreed, or
• insofar as the scope of application of the Product Liability Act is open.

In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the damage foreseeable at the time the contract was concluded and which must typically be expected to occur.
Otherwise, claims for damages are excluded.

10. DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolution (ODR), which you here We are willing to participate in an out-of-court dispute resolution procedure before a consumer arbitration board.
The Federal Universal Arbitration Board at the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, is responsible. www.verbraucher-schlichter.de .

11. RECKLESS WARNING

If there are legal reasons that prevent further use of the domain or subdomains and their content, I recommend refraining from issuing a cease and desist letter and contacting me directly.

In the case of unjustified, frivolous, or fraudulent warnings, my attorney will immediately file a negative declaratory action or suit for fraudulent misrepresentation of facts.